Amir Zenali

IT Help Desk Technician | Cybersecurity & Cloud Computing Graduate | MSc Computer Science

About

I am Amir Zeinali , an IT professional with hands-on experience in enterprise IT operations, cybersecurity practices, and application development within healthcare-focused environments. I specialize in supporting and securing IT infrastructure while improving user experience and operational efficiency.

I hold a Master’s degree in Computer Science from Lakehead University, where I developed a strong foundation in data analysis, machine learning concepts, and modern computing systems. Professionally, I have worked in roles ranging from IT Helpdesk Technician to Application Developer, supporting large-scale environments with responsibilities including endpoint management, Active Directory administration, and enterprise system support.

In my recent roles, I have been actively involved in cybersecurity initiatives such as phishing simulation campaigns, user awareness training, and security reporting. I have worked with tools and platforms including Microsoft Defender, Intune, Tenable, and endpoint protection solutions to strengthen organizational security posture. I also have experience analyzing user behavior, identifying risks, and communicating actionable insights to leadership.

My technical strengths include troubleshooting complex issues, scripting and automation, and supporting hybrid IT environments. I am particularly interested in the intersection of IT operations and cybersecurity, where I can contribute to proactive defense strategies, risk reduction, and system resilience.

I am driven by continuous learning, problem-solving, and delivering secure, efficient, and scalable solutions. I value clear communication, accountability, and collaboration, and I thrive in environments where technology directly supports both people and organizational goals.

Amirhossein Zeinali Dehaghani

For opportunities or collaboration, please connect with me: